Product Support

Excel Technology Group is committed to supporting our customers and provides operational demonstration programs and related source software for remote data retrieval for project development.

In order to optimise performance and expedite the implementation and maintenence of our field products, Excel Technology Group has developed a range of support tools. 

These tools include:
• In-pavement loop and piezo test equipment for expedient qualification of sensor performance
• Traffic pattern simulation devices for controlled qualification of detector chassis performance and communication network operation and emulation programs, providing field technicians with test procedures that quickly identify the problem source

Excel Technology Group provides engineering application notes which assist users in optimising equipment performance and minimising problem diagnosis time. These notes address 'cross-talk', feeder length, temperature compensation and many other topics related to in-pavement sensor performance.

Please consult the 'Product Support' menu to view our current product support equipment or see the downloads section for relevant product PDF information packages and other material.

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